![]() ![]() Their specially-trained team of financial advisors will be able to help you restructure your debts into a more manageable repayment and provide you with guidance on how you can improve your financial situation. Financial advice – 08Ĭontact Capital One for free on their freephone number 08 to get impartial advice about your financial situation and to notify them that you are having difficulties making the repayments toward your credit card. You can report a card as missing or stolen at any time of day as these phone numbers are open 24 hours, seven days a week. If you would like to report your credit card as missing whilst you are outside the UK then please phone their main international helpline +44 1 to notify Capital One so that they can cancel your card and send you an emergency replacement. You should report a missing card as quickly as possible so that they can block it, thus preventing fraudulent purchases using your credit card, which has become especially prevalent with the advent of contactless payments. Report a lost or stolen card – 08Ĭall Capital One for free on their freephone telephone number 08 to contact them to report a lost or stolen credit card. Finally you should phone 03 to notify Capital One you have changed your email address or telephone number. Additionally you can phone this number for troubleshooting tips on how to use their online services or if you would like to revert back to an offline-only account. You can call this number if you have forgotten your username or password and if you cannot remember the email address which your account is registered to. Online account support – 03Ĭontact Capital One by calling their dedicated contact number 03 for technical support with your online account. You can contact the Financial Ombudsman Service by calling their freephone telephone number 08 or by sending a letter to their postal address: ![]() If you aren’t happy with Capital One’s response after a period of eight weeks you can contact the Financial Ombudsman Service, who are an alternative dispute resolution body that will independently review your complaint and provide a final decision. ![]() If you would prefer to send a letter of complaint which you can make a copy of for future reference you should send them to their official complaints address: You call call this number to complain if they have overcharged you on your bill, if they have changed your credit terms without giving you proper notice or if you have been insulted by a member of their staff. Make an official complaint about Capital One by calling their main customer service telephone contact number 03444 812 812. This phone number is open 24 hours per day, seven days a week, so please report any suspected fraudulent activity on your credit card as quickly as possible. Please call the main Capital One customer service helpline 03444 812 812 if you would like to query an item on your credit card bill that you do not recognise or to report that somebody has been fraudulently using your account. Furthermore you can call them on these helplines if you are having problems with a transaction, such as an in-store payment is not going through. Additionally you can phone these numbers to apply for a Capital One credit card or to close your account after you have successfully paid off your debts. All these helpline numbers take you through to the same telephone menu options, thus you can call either these numbers to make general enquiries about their credit card interest rates and account-holder benefits, as well as to make an enquiry about your specific account. Phone Capital One customer service advisors by calling their UK contact number 03444 812 812 or phone their international helpline +44 1 for the cheapest call costs if you are calling them from outside the UK. ![]()
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